{"id":1738,"date":"2018-02-27T11:42:05","date_gmt":"2018-02-27T11:42:05","guid":{"rendered":"http:\/\/beta.citac.com\/frequently-asked-questions\/"},"modified":"2024-06-05T16:58:26","modified_gmt":"2024-06-05T15:58:26","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/citac.com\/fr\/frequently-asked-questions\/","title":{"rendered":"Questions fr\u00e9quentes (FAQ)"},"content":{"rendered":"

Questions fr\u00e9quentes (FAQ)<\/h1>\n
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Que comprend la formation?<\/h3>\n
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Chaque formation comprend tous les supports du cours, rafra\u00eechissements et d\u00e9jeuners.<\/p>\n<\/div>\n<\/div>\n

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La formation comprend-t-elle le logement?<\/h3>\n
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Non, la formation est non r\u00e9sidentielle. Mais une assistance pour les r\u00e9servations d\u2019h\u00f4tel est disponible sur demande.<\/p>\n<\/div>\n<\/div>\n

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Comment puis-je b\u00e9n\u00e9ficier d\u2019une r\u00e9duction early bird?<\/h3>\n
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Si vous vous inscrivez avant la date early bird, vous pouvez b\u00e9n\u00e9ficier d\u2019une remise de 10%. \u00a0De plus, les places sont limit\u00e9es pour la formation. Nous vous conseillons de r\u00e9server votre place d\u00e9s que possible, afin d\u2019\u00e9viter toute d\u00e9ception.<\/p>\n<\/div>\n<\/div>\n

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Dans quelle langue se d\u00e9roule la formation?<\/h3>\n
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Les formations sont offertes en francais et\/ou anglais. Veuillez vous r\u00e9f\u00e9rer au descriptif de chaque formation.<\/p>\n<\/div>\n<\/div>\n

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Dois-je payer la TVA?<\/h3>\n
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Cours de formation et ateliers<\/span><\/strong><\/p>\n

Conditions et modalit\u00e9s de facturation de la TVA sur les factures en vertu de la r\u00e9glementation britannique sur la TVA<\/span><\/p>\n

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  • Si votre entreprise est bas\u00e9e au Royaume-Uni, le taux de TVA standard est factur\u00e9 sur les factures de formation et d’atelier au taux actuel de 20%.<\/li>\n
  • Si votre entreprise est bas\u00e9e en Europe, aucune TVA ne sera factur\u00e9e, mais vous devrez comptabiliser la TVA sur la base d’un taux invers\u00e9 dans votre d\u00e9claration de TVA. Nous aurons besoin d’une note de votre num\u00e9ro de TVA afin de ne pas facturer la TVA.<\/li>\n
  • Si votre soci\u00e9t\u00e9 est bas\u00e9e en dehors de l’Europe, aucune TVA n’est appliqu\u00e9e car les services sont consid\u00e9r\u00e9s comme \u00e9tant hors du champ d’application de la TVA.<\/li>\n<\/ul>\n

    Documents de recherche<\/span><\/strong><\/p>\n

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    • Aucune TVA ne s’applique.<\/span><\/li>\n<\/ul>\n<\/div>\n<\/div>\n
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      Quelles sont les conditions d\u2019annulation (pour les formations et atelier)?<\/h3>\n<\/div>\n<\/div>\n
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      Toute annulation ou remplacement doit \u00eatre soumis(e) par \u00e9crit (email, lettre ou fax) et doit arriver chez CITAC au moins 30 jours avant la date de commencement du cours. \u00a0Un remboursement total moins \u00a3100 de frais administratifs sera effectu\u00e9. Les participants qui annulent moins de 30 jours avant la date de commencement du cours, ou qui ne participeront pas, sont redevables du \u00a0montant total du cours. Il n\u2019y aura pas de co\u00fbts suppl\u00e9mentaires pour tout remplacement effectu\u00e9 selon les conditions mentionn\u00e9es ci-dessus.<\/p>\n<\/div>\n<\/div>\n

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      Comment et quand me seront envoy\u00e9s les documents de recherches command\u00e9s?<\/h3>\n
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      D\u00e8s r\u00e9ception de votre commande et de votre paiement, les articles de recherche vous seront envoy\u00e9s par email dans un d\u00e9lai de un jour ouvrable.<\/p>\n<\/div>\n<\/div>\n

      <\/div>\n<\/div>\n
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      Quelle est la politique en ce qui concerne les droits de reproduction?<\/h3>\n
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      Les informations contenues dans \u00a0les documents de recherche CITAC sont confidentielles et font l\u2019objet de droits de reproduction. Elles ne peuvent \u00eatre transmises, distribu\u00e9es ou reproduites sous quelque forme que ce soit, sans l\u2019autorisation \u00e9crite pr\u00e9alable de CITAC Africa Ltd. L\u2019autorisation de photocopier des pages uniquement \u00e0 usage interne ou priv\u00e9 peut-\u00eatre donn\u00e9e par CITAC Africa Ltd en contactant le service clients au 44 (0)207 343 0014 ou par fax +44 (0)207 343 0015.<\/p>\n<\/div>\n<\/div>\n

      D\u2019autres questions?<\/div>\n<\/div>\n
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      Envoyez-nous un message \u00e0 info@citac.com ou contactez-nous: +44 (0)207 343 0014<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

      Questions fr\u00e9quentes (FAQ) Que comprend la formation? Chaque formation comprend tous les supports du cours, rafra\u00eechissements et d\u00e9jeuners. La formation comprend-t-elle le logement? Non, la formation est non r\u00e9sidentielle. Mais une assistance pour les r\u00e9servations d\u2019h\u00f4tel est disponible sur demande. Comment puis-je b\u00e9n\u00e9ficier d\u2019une r\u00e9duction early bird? Si vous vous inscrivez avant la date early […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1738","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nQuestions fr\u00e9quentes (FAQ) - CITAC<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/citac.com\/fr\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Questions fr\u00e9quentes (FAQ) - CITAC\" \/>\n<meta property=\"og:description\" content=\"Questions fr\u00e9quentes (FAQ) Que comprend la formation? Chaque formation comprend tous les supports du cours, rafra\u00eechissements et d\u00e9jeuners. La formation comprend-t-elle le logement? Non, la formation est non r\u00e9sidentielle. Mais une assistance pour les r\u00e9servations d\u2019h\u00f4tel est disponible sur demande. Comment puis-je b\u00e9n\u00e9ficier d\u2019une r\u00e9duction early bird? 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Chaque formation comprend tous les supports du cours, rafra\u00eechissements et d\u00e9jeuners. La formation comprend-t-elle le logement? Non, la formation est non r\u00e9sidentielle. Mais une assistance pour les r\u00e9servations d\u2019h\u00f4tel est disponible sur demande. Comment puis-je b\u00e9n\u00e9ficier d\u2019une r\u00e9duction early bird? 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